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Administration Courses


Administration Courses
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Financial Accounting    Register 
Basic – 60 hours


Objectives:
– Ability to use basic accounting concepts
– Ability to record financial transactions
– The ability to use daily bookkeeping and ledger processes.

Main units:
– Theoretical framework for accounting
– Recording financial transactions
– The Accounting Cycle


Financial Accounting      Register 
Advanced – 60 hours


Objectives:
– Preparing and analyzing financial statements
– Preparing a balance sheet.
– Management of prepaid expenses.
– Financial operations related to fixed assets

Main units:
– Financial Statements
– Inventory adjustments
– Wages and salaries


Retail Operations      Register 
30 hours


Objectives:
– This course will equip those who are unfamiliar with the operation of sales & products processing with the skills to deliver high level of customer satisfaction.
– Create bespoke methods of dealing with a wider range of clients.
– Identify types of sales operations that give you the edge over your competitors.

Main units:
– Introduction to marketing for retailers.
– The various stages of the retail process.
– Back office procedures in retail.
– Customer Service.


Sales Accounting      Register 
45 hours


 Objectives:
– The role of sales.
– The role of the sales accountant.
– Consumer behaviour.
– Business systems and procedures
– Types of goods and distribution channels.
– How important the role of the sales accountant.

Main units:
– Sales concepts.
– The functions and duties of the sales accountant.
– Accounting basics.
– Dealing with customers.
– Procedures and systems of work.


Salesperson      Register 
Basic – 45 hours


Objectives:
– Marketing basics.
– How to deal with customer complaints.
– Formulating reports and information sales.

Main units:
– Marketing Basics.
– Marketing mix.
– Customer Service.
– Reports and sales information.


Salesperson      Register 
Advanced -45 hours


Objectives:
– Gaining selling skills.
– Sales promotion.
– Basic components in providing and displaying products.

Main units:
– Realisable goals.
– Selling Skills.
– Sales Promotion.
– The main components of Product display.


Executive secretarial Skills      Register 
Basic – 45 hours


Objectives:
– The most important functions of the Executive Secretary.
– The importance of communication for the Executive Secretary.

Main units:
– Introduction to effective communication.
– How to overcome problems in communications?
– Verbal and non-verbal communication
– Telephone Calls.
– Written communications.


Executive Secretarial Skills      Register 
Advanced – 45 Hrs


Objectives:
– How to manage the office and
– How to use modern office managerial techniques.

Main units:
– Written communications.
– Information Management & Office Technology.


Modern methods of Human Resource Development       Register 
60 hours


Objectives:
– The ability to use modern methods of development and human resource development.

Main units:
– The management of human resources in accordance with international standards.
– The modern management of human resources
– The concept of human resources management.
– Recent changes and human resource management.
– Using information and communication technology as an input to strategic knowledge management.
– Human resources management and new technology.
– Understanding Human Resources Management competencies to achieve increased value.
– E functions for the management of human resources.


Electronic Management of Stores and Warehouses      Register 
40 hours


Objectives:
– Dealing with the purchase and storage documents.
– How to conduct an inventory of the stock and the disposal of surplus.
– How to manage the stores electronically.

Main units:
– Warehouse Management.
– The importance of oversight and planning inventory.
– Inventory and work-in-progress.
– E department stores.


e-marketing      Register 
30 hours


Objectives:
– What is marketing?
– Identifying the marketing environment.
– Determining the internal and external environment factors.
– Foundations of the retail consumer market and productivity.
– Understanding consumer behaviour.
– Understanding different pricing policy.
– Understanding product promotion.
– Understanding e marketing.

Main units:
– Marketing
– Marketing environment
– Markets
– Purchase behaviours
– The products
– Distribution and transportation
– Email Marketing


Tourism Marketing       Register 
30 hours


Objectives:
– The difference between tourism marketing and the marketing of commodities.
– The link between marketing and public tourism marketing.
– Outlining the tourism marketing mix and identifying the components of a successful marketing plan.
– The links between various tourism-marketing policies.

Main units:
– Introduction to tourism marketing.
– Tourism marketing.
– Tourism marketing policies.


Developing Administrative skills      Register 
35 hours


Objectives:
– Patterns of leadership and the qualities of a successful leader.
– Negotiation Skills.
– Communication Skills.
– Teamwork
– Decision-making
– Dealing with meetings and management.

Main units:
– Introduction to leadership skill.
– Negotiation Skills Development.
– Development of Communication Skills.
– Time management skill development.
– Teamwork and work teams.
– Decision-making skills.
– The management of meetings.


Leadership and the creation of micro-enterprises      Register 
75 hours


 General objectives:
– Leadership and entrepreneurship development.
– Developing positive attitudes towards business.
– Facing the challenges.
– Project management Skills.

Main units:
– Leadership competencies.
– The development of entrepreneurial skills (simulation).
– Leadership competencies for the project.
– How to make your project successful.
– Elements of the organisational management and project finance.
– Market analysis studies.
– Find information dealing with the completion of the project.
– Writing a project report.


Administration and management of micro-enterprises      Register 


 General objectives:
– This course will enable participants to manage and run micro-enterprises to avoid administrative difficulties. These represent the most important reason for the failure of micro-enterprises in the early years of operation.

Main units:
– The concept of small-scale project.
– Selecting your business location
– Legal types of ownership of institutions.
– Sources of funding for the enterprise.
– Human Resources Management.
– Sales Management.
– Procurement and warehouses in small projects.
– Marketing Basics.
– Financial Accounting.